Marshall Marinace, President
Marshall Marinace, President of Marshall Alarm Systems, Inc. has over 40 years of experience, instinctive electrical knowledge, and an understanding of construction, allowing him the unique ability to custom design a high quality, functional system for each customer.
“Do it right the first time so you don’t have to go back,” says Marinace. “More clients are referred from satisfied customers than anywhere else.” MAS installs professionally designed systems using quality equipment, a qualified and knowledgeable technical team, and a personal approach in order to save the customer time and money.
Marshall is the Vice President of the Electronic Security Association, as well as past President of the New York Burglar and Fire Alarm Association and the Westchester Alarm Association. He oversees the sales and installations and has a highly skilled and trained team working in the field daily. His office team anticipates clients’ needs and handles each and every call in a professional, personalized manner. MAS strives to provide attention to detail and conscientious service to each client.
Honesty and integrity have kept the company in business for over 35 years. Marshall personally meets with every prospective customer to educate them on the various security options to fit their specific need. “I call it like it is,” he explains. “I provide my customers with what fits their needs and budget. Every system we install is custom designed to provide the security the customer is looking for.”
“Technology is always changing, which benefits everyone. Quality, integrity and excellent service are our number #1 goals and are the foundation with which this company was built.”
Michele Marinace , Vice President/Owner
As a female executive and co-owner, which she started with her husband Marshall Marinace, Michele Marinace groomed herself at an early age for leadership and management.
As Co- Owner, Michele is responsible for wearing many hats. She has a persistent and tenacious method with sticking with a project through its completion. As an owner with long term vision, she strives to drive the business forward and helps the company maintain a stellar reputation in the industry among its peers.
During the day to day operations, Michele has also found time for training as well and has expertise in the basic functions of many of the alarm systems programing features. As a Team leader she is happy to teach and train staff as needed, while as a business owner she understands the need to put the customer first and has established a reputation for being available 24 hours a day for every customer that calls with issues and concerns.
Michele continues to be involved in the financial and customer service functions.
Debbie Gambini, Sales Manager
Debbie Gambini comes to Marshall Alarm Systems with over 40 years sales experience in the Security Systems industry. Her extensive knowledge includes Fire Systems, Video Surveillance Systems and Security Systems for commercial and residential applications.
Over the years she has developed systems specifically designed for large estates and high-profile clients and specializes in the needs of this type of customer. She understands their desire for privacy, security, discretion and protection. Additionally, she brings this aspect of dedicated personal high-end customer service to all of our customers. From her initial appointment, scheduled at the customers convenience, to her custom installation estimates where she walks the client through the home and discusses options for state of the art devices in the areas that need protection.
Debbie prides herself on constantly honing her knowledge on many of the manufacturers and suppliers of the equipment she uses to protect the clients home or business. Honeywell, Napco, Digital Watchdog, Hikvision, Starlink, Total Connect etc. She keeps up with the advancements and new developments in technology so she can offer the best and newest solutions that suit our customer’s needs and changing lifestyles.
During her initial contact, she listens to the clients concerns and goes over the benefits of a Marshall Alarm system in their home or place of business.
Although her initial contact is for sales, her personal work ethic compels her to follow up with the clients after the installation to make sure they are satisfied, understand the system and to resolve any issues or concerns they may have. Debbie is a persistent advocate for our customers and offers them the highest degree of customer service throughout the entire process.
Because of her diligence, consideration and follow through with every customer, she has developed a strong positive customer care reputation to carry our business practices and strategies forward.